What is my Drainage Warranty?

Standing Water

Over watering can cause excess saturation. If you have checked your sprinkler system run times and are still experiencing standing water 48 hours after a normal rain event, please reach out to your Warranty Manager and let them know.

Please share with your representative:

  1. Location
  2. Sprinkler Zone Run Times
  3. Pictures, if available

StrucSure Home Warranty Book, Page 18:

1.2 DRAINAGE

OBSERVATION: Inadequate surface drainage affecting the drainage in the immediate area surrounding the Home causing areas/pools of standing water.

DEFICIENCY: The Builder is responsible for establishing grades and swales in accordance with the local Building Code that will provide proper drainage away from the Home.

Site drainage under this warranty is limited to grades/swales within ten (10) feet of the foundation. Standing or ponding water within such area(s) which remain for a period longer than 24 hours after a rain storm is a Deficiency. Where swales are draining from adjoining properties, or where a sump pump discharges a period of 48 hours, is acceptable for the water to dissipate.  

The possibility of standing water after an unusually heavy rainfall should be anticipated and is not to be considered a Deficiency. No grading determination shall be made while there is frost or snow or when the ground is saturated. 

The Builder is not responsible for any changes to the grading made by any other party.

Standing or pooling water on the property which does not directly affect the immediate area(s) surrounding the foundation of the Home, or which does affect the area but is caused by unusual grade conditions, retention of treed areas, sodding, planting, or any other work done by any party other than the Builder is not covered.

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